Credit Agent Durban, South Africa - South Africa
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We are looking for Collections Agents to join our team at Daly If you are a team player, and have experience in conflict management and customer service - apply now Required Qualification: Matric Required Experience: Previous Systems and Collections experience Role Responsibilities: Collections of arrear debt. To ensure that all administration functions required are accurate and received timeously. To ensure that the status of the debtors account is fully understood prior to the call being made. To ensure that the communication with the debtor is handled in accordance with the company policy and procedure. To ensure that the negotiation procedure is carried out in accordance with the guidelines provided. Required competencies: Conflict Management Team Player Influencing / Negotiating Integrity / Honesty Customer Service
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