Crm Manager Cape Town - Cape Town City Centre
Clicks Group Limited
To lead and be responsible for the design, content, and effective measurement of all digital communications for Clicks and Partner ,influence cross-functionally with other teams to identify and develop new and innovative methods of digital communications to maximise value (revenue and income). § To support the development and implementation of strategic plans for digital marketing communications and customer experience. § To plan, develop and execute compelling email, social media and digital campaigns. § To evaluating and test new and innovative communication tactics and channels and looking at best practices. § To segment needs into effective inspiring digital communications with detailed plans. JOB EXPERIANCE: Minimum of 5 years' experience in marketing (desirable in retail/FMCG marketing), with at least 3 years' experience in digital communications, communications or public relations. Minimum of 3 years' experience leading teams and creating motivating and high-performance environment. EDUCATION: Bachelor of Commerce degree (or relevant discipline, e.g. Marketing) JOB RELATED KNOWLEDGE Digital marketing principles, practices and global trends (expert) Shopper psychology and effective marketing communication (seasoned) Understanding of best practice principles and technology enablers in relation to digital communication and trends (seasoned) Digital communication tools and platforms (expert) Budget Management (seasoned) Financial Management (applied) POPI Regulations (seasoned) JOB RELATED SKILL Stakeholder engagement (advanced) Strategic thinking (proficient) Innovative thinking and creating new growth opportunities (Advanced) Negotiation skills (proficient) Maintaining relationships (proficient) Analytical skills (BI, reporting) and drawing insights from data (Advanced) Persuasive communication (intermediate) Effective communication (proficient) Managing complexity (Advanced) Writing, editing and verbal communication (advanced) Project Management (Advanced) JOB RELATED COMPETENCIES Leading and Supervising Presenting and Communicating Information Applying Expertise and Technology Analysing Entrepreneurial and Commercial Thinking Why Clicks; We look for customer-obsessed people with a “can do” attitude, that are professional and passion about their Careers. Clicks Groups employee value proposition focuses on people, passion and opportunities. We care about and contribute to the well-being of people, the environment and communities, while the group's growth strategy provides our people with unlimited opportunities. We endeavour to provide feedback to all candidates whenever possible, however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful. All positions will be filled in accordance with our Groups Employment Equity plan.
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