CS Sales Manager Market Related - South Africa
Kempston Recruitment
Our client, a plant equipment manufacturer in Honeydew, is looking to employ a CS Sales Manager. Customer understanding: Identifies and understand customer needs. Segment specific development of customers. Observe market trend in own cluster (e.g. competitive landscape, customer landscape) Relationship management: together with the team the CS sales manages customer relationships with the main focus on CS topics, Responsible for sales in the non-food business in chain conveyor and components Sales and Quotation support: responsible for initiating quotation process for CS offering. Generates sales leads for equipment/plant business. Support the ASM in the specific business. CRM: Utilization and responsibility for dedicated data set Develop CS Business in the BU related in order to reach the budget. Minimum 5 years of sound professional experience. External: Former plant, maintenance, operations manager Basic Mechanical / Industrial engineering education Fundamentals of business administration and marketing Tools: MS Office Internal software: Intranet (B-World, SAP Quotation, CRM, etc.) CRM: Utilization and responsibility for dedicated data set Develop CS Business in the BU related in order to reach the budget. Sales and develop the service business in a specific area Business Knowledge: Knowledge of major value drivers of customer P&L, and ability to explain impact of the company's services (ROI) Technical knowledge to understand customer needs: Sufficient technical background (depends on market) to understand client processes, not only machines but overall transformation process and operations processes. Knowledge of sales and service in process engineering operations Knowledge of mining / energy sector
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