Duties will be, but are not limited to:
- Process customer quotes and orders accurately and in a timely manner.
- Maintain customer accounts and update information as needed.
- Respond promptly to customer inquiries via phone, email, or in-person.
- Resolve customer issues and complaints efficiently and professionally.
- Collaborate with sales and other internal teams to ensure customer satisfaction.
- Generate quote requests and jobs and follow up on outstanding payments.
- Assist with inventory management and tracking of product availability.
- Prepare reports and analyse customer data to identify trends and opportunities for improvement.
- Maintain confidentiality of customer information and adhere to data protection policies.
Please note: Only shortlisted candidates will be contacted
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