Customer Account Manager - Addo
Requirements:
Responsibilities and expectations but not limited to:
Planning, Ordering, Stock and Logistics Management:
- MS Excel, MS Word, MS Outlook to good level of proficiency.
- The candidate must as a minimum have passed Grade 12 (Matric) and a professional qualification in Logistics, Marketing or Sales will be a distinct advantage.
- Trustworthy and dependable.
- Attention to detail.
- Ability to work accurately under pressure.
- Very strong numerical skills.
- Strong administration skills.
- Independent and task orientated individual.
- Ability to learn and adapt in a fluid environment.
- Excellent written and verbal communication.
Responsibilities and expectations but not limited to:
Planning, Ordering, Stock and Logistics Management:
- Accurate planning and maintenance of the customers demand plan and placement of weekly orders.
- Executing the administrative and logistic requirements to ensure the timeous and accurate delivery of products to the customer.
- Forge and maintain Customer and Agent relationships
- Serve as the lead point of contact for all customer account matters. Clearly communicating and updating the customers on orders and shipments.
- Generate weekly vessel loading plan
- Management of container bookings
- Generate loading instructions
- Generate Invoices and Credit Notes
- Processing of Account Sales
- Actively participating in the implementation and maintenance of ISO 9001:2015
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