Customer Account Manager - Tourism Industry - Cape Town Region
RPO Recruitment
RPO Recruitment is currently working with a reputable company in the tourism industry, who is seeking a Customer Account Manager to join their team. In this role, you will be responsible for maintaining and growing relationships with the company's key accounts in the tourism sector. You will work closely with these accounts to understand their needs and provide them with unparalleled customer service. This position requires strong communication skills, excellent organizational abilities, and a passion for the tourism industry. If you have a proven track record of success in key account management and are looking to make a difference in the tourism sector, we would love to hear from you. Responsibilities Build and maintain strong, long-lasting customer relationships with key accounts in the tourism industry Develop a deep understanding of each customer's business and tourism objectives Act as the main point of contact for key accounts, addressing any issues or concerns Proactively identify opportunities for account growth and upselling Collaborate with internal teams to ensure effective and efficient delivery of products and services Prepare reports and presentations on account performance and updates Stay up-to-date with industry trends and developments Requirements Proven work experience as a Customer Account Manager, Key Account Manager, or similar role Knowledge of the tourism industry is strongly preferred Excellent communication and negotiation skills Strong organizational and time management abilities Ability to build and maintain relationships with key stakeholders Proficiency in CRM software and Microsoft Office Suite Ability to travel as needed Valid driver's license Bachelor's degree in Business Administration, Tourism Management, or a related field Benefits Salary: negotiable Contact RPO Recruitment for your next career opportunity. Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience. Apply for this role today, contact Shannon Thomson and Jamie-lee McCallum at RPO Recruitment or on LinkedIn You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: logisticsrpo-recruit.za.com Alternatively, apply via our portal and email 65C056AF82jobs.workablemail.com We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
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