Job Description: Providing excellent service with a key focus on doing the right thing for each customer - deliver solutions that meet their individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with a specific range query. Any other duties as deemed necessary and in line with the scope and level of this role. Handling customer queries and delivering high quality service throughout Using your product knowledge to proactively find answers and solve problems. working to tight deadlines to ensure all queries are responded to in good time and meet day-to-day service delivery targets. High proficiency in written and verbal English communication, Time Management: Balancing multiple tasks efficiently is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong sales acumen. Problem Solving: Quick thinking and resourcefulness are vital. Communication Skills: Clear and concise communication Adaptability: The ability to adjust to different customer personalities and situations is valuable. Customer-Centric Approach: Putting the customer first is a core competency. Moderate to Advanced computer skills and system navigation Ability to work in a team. Adhering to data protection and confidentiality lawsas well as regulatory compliance. Job Description: Providing excellent service with a key focus on doing the right thing for each customer - deliver solutions that meet their individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with a specific range query. Any other duties as deemed necessary and in line with the scope and level of this role. Handling customer queries and delivering high quality service throughout Using your product knowledge to proactively find answers and solve problems. working to tight deadlines to ensure all queries are responded to in good time and meet day-to-day service delivery targets. High proficiency in written and verbal English communication, Time Management: Balancing multiple tasks efficiently is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong sales acumen. Problem Solving: Quick thinking and resourcefulness are vital. Communication Skills: Clear and concise communication Adaptability: The ability to adjust to different customer personalities and situations is valuable. Customer-Centric Approach: Putting the customer first is a core competency. Moderate to Advanced computer skills and system navigation Ability to work in a team. Adhering to data protection and confidentiality lawsas well as regulatory compliance. Apply Now

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