Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple channels working within the requirements of data protection legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both internal & external customers made via all the available channelTo accurately capture data and enter it on to the relevant systemsMore experienced Advisors will support the Team Leader bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the business area Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple channels working within the requirements of data protection legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both internal & external customers made via all the available channelTo accurately capture data and enter it on to the relevant systemsMore experienced Advisors will support the Team Leader bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the business area Apply Now

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