Channel Strategy Formulation and Implementation Developing and executing effective channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional teams to align strategies with business objectives. Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, and industry dynamics. Leveraging insights to inform decision-making and drive growth. New Business Development : Identifying and pursuing new business opportunities. Building strong relationships with potential clients and partners. Strategic Account Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, and growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving issues promptly and maintaining positive relationships. Pricing Guideline Management : Developing and implementing pricing strategies. Balancing profitability with competitive market dynamics. Minimum Requirements Post graduate degree in Supply Chain or Sales and Marketing as well as a commercial or management degree. Valid Code EB drivers' licence 10 years' experience in a marketing and sales function that includes managing complex and/or significant customer relationships and key/national accounts with at least 5 years in a management role. Proven experience in a customer-facing role, preferably in logistics or supply chain management. Strong commercial acumen and strategic thinking. Excellent communication, negotiation, and relationship-building skills.
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