Minimum Requirements:

Bachelor's Degree in Business | Marketing or a related field
5 years minimum experience in Customer Experience or a related role preferably in an IT environment
Proven track record of implementing successful customer experience strategies
Strong analytical skills with the ability to interpret data and make data-driven decisions
Excellent communication and interpersonal skills
Ability to lead and inspire a team
Proficiency in CRM Software and other Customer Service Tools
Must be able to provide pay slips on request
Must have contactable references

Salary Structure: