Customer Liaison / Internal Sales - - Cape Town City Centre

REQUIREMENTS

Matric
Minimum two to four years experience
Computer Literacy: MS Excel: Intermediate.
Excellent communication, interpersonal and organisation skills
Experience working with electrical equipment and tools would be advantageous.
Self-driven with initiative, deadline driven, excellent planning & organisational skills.
Ability to work under pressure and adapt to changing demands and conditions.
High attention to detail, enthusiastic and committed

DUTIES

Process orders via email and over the phone and assist over the counter sales for walk in customers
Dealing with international clients
Ensure information on customer orders is correct
Liaise with the warehouse department ensuring timeous deliveries of orders
Assisting with quarterly stock takes
Understand customer needs and continuously promoting products to new and existing customers
Contacting customers to ensure the accuracy of information on the invoices
Follow up on sales quotes weekly
Maintain accurate records of all follow ups made with customers with feedback to management
Updating product knowledge by studying new product descriptions and participation in the on the job training opportunities
Making outbound calls to potential customers and following up on leads by referring the customer to the respective external sales reps
Contacting architects, engineers, interior designers and developers to schedule on site meetings regarding new/upcoming projects
Training