Customer Service Advisor- Rochester and Sleepmaster Bayside Mall - Cape Town City Centre
JD Group
Introduction: We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity. Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail. Job Specification: Deal with customers in a customer centric manner Achieve individual targets Administration Processing transactions and cash ups Effective self-management and teamwork Security and safety Reception / Switchboard Ensure up to date product knowledge Receiving and dispatching of stock Merchandising, housekeeping and store presentation Minimum requirements: Matric Numeracy skills Ability to work with money Computer literacy Attention to detail Interpersonal skills Written and communication skills Team work Telephone etiquette Target driven Customer centricity Practical experience in a financial and administration role SAP experience advantageous MS Office (Word, Excel) Cellular and Retail experience Knowledge of relevant Company policies, practices, processes and systems Conscientious Integrity Customer centric Fraud detection Target driven Application Process: Submit a comprehensive application package including: Detailed Curriculum Vitae (CV)
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