Customer Service Manager Cape Town - South Africa
Interdot
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility for the Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre. Financial - assist with the control of turnover, expenses, profitability, Budgets etc. to meet or improve the regional business plan. Sales & Marketing - assist with forecasting, machine sales, budgets maintaining & improving market share. Customer After Sales Service - assist with customer liaison, handling of queries, problem solving, business measurement and development. General - generally assist & work closely with the Regional General Manager, general management & development of team members. Manage the OSH Act requirements of the Service Centre. Minimum of University entrance Matric - preference will be given to University graduates with management and/or marketing diplomas. Applicants with a minimum of 5 years sales and/or management experience in the Earthmoving or related industry will have an added.advantage. Strong verbal, written communication, and negotiation skills essential. Good management, planning & people skills necessary. Technical knowledge & experience in the Bell range of equipment would be an advantage. Must be self motivated and resourceful.
Apply Now
Facebook
WhatsappRelated Jobs
Customer Service Centre Manager - South Africa
Interdot
...
Manager Western Cape - Western Cape
MPRTC Recruitment
...
Branch Manager Western Cape - Western Cape
MPRTC Recruitment
...
BRANCH MANAGER (WESTERN CAPE) - Cape Town City Centre
...
Franchise Manager - South Africa
...