Customer Service Representative Ekurhuleni (East Rand) - South Africa
Unique Personnel
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Foster and maintain strong relationships with sales personnel. Monitor stock levels to fulfill customer requirements. Assist in preparing quotes and monthly pricing. Communicate with customers regarding order status, stock availability, pricing, etc. Resolve customer complaints, issues, and queries to a satisfactory conclusion, including account-related matters. Receive and process orders on SAP and Produmex to ensure we meet delivery/collection expectations. Maintenance of backorders/open and forward orders on SAP daily. Knowledge & Skills: Customer Service focus with a commercial mindset. Effective planning and execution abilities. Strong verbal and written communication skills. Proficient in SAP Qualifications and Education Requirements: Tertiary qualification in Mechanical engineering or a related field would be advantageous 2-3 Years Customer Service experience in fuel additives, safety standards and regulations.
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