Responsible to provide exceptional customer support and ensure a seamless experience for our customers. To serve as the first point of contact for customers, assisting them with inquiries related to pricing, technical information, logistics, and order processing.
- Internal Sales
- Customer Query Resolution
- Customer Order Processing
- Assistance to sales team
- Documentation & Record-keeping
- Switchboard Relief
- Policies & Procedures
Requirements:
- Matric
- Experience in customer service, sales support, sales admin or related
- Excellent communication skills, both verbal and written
- Strong interpersonal skills
- Computer literate - MS Office Suite (Excel, Word, Outlook)
- Lighting / LED technical product information / knowledge
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Kontak Recruitment
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Kontak Recruitment
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