Job description

This is a summary of what the job involves to help you decide if you are a good fit.

The Customer Service Team Memeber aims to provide CHAMPS to customers and to expedite products of the company in an efficient, friendly and courteous manner while maintaining the area concerned in a clean and tidy condition.

What you'll do

This is a list of tasks that you will be responsible for doing on your days at work.

Pack KFC food products according to quality standards
Prepare, pack and maintain side items adhering to KFC holding times and temperatures for all food products
Keep all areas and equipment clean and tidy
Approach and treat the customer in a courteous, friendly and efficient manner
Sell the company's products using suggestive selling techniques
Operate the cash register following all KFC cash handling and safety procedures
Undertake further tasks as required by management to facilitate the efficient running of the restaurant
Communication with colleagues and customers
Product quality as per the KFC CHAMPS Standards Library
Customer complaints using PLEASED

Requirements

This is a list of things you will need in order to be considered for this role