Customer Support Representative CPT - Southern Suburbs - Cape Town City Centre
RareCruit Ltd
Reference: CPT000555-DB-1 A specialist in high quality and ergonomic furniture have an exciting opportunity for a B2B Customer Support Representative to join their them. Having a good aptitude and attitude is a must R20 000 - R25 000 Per month | Permanent | Start ASAP | Full time office based | Observatory Duties: Process orders and quotes Manage (and resolve) issues as rapidly and as accurately as is possible Fielding calls and emails direct from clients and processing these orders Processing issues of varying complexity (from delivery inquiries through to error resolution) Participate in short daily WIP meetings Create and close cases in CRM or appropriate ERP solution Enter details into CRM Generate case or order acknowledgement Inside Sales will route customer-service issues and orders to you for processing You will transfer inquiries to Inside Sales when the customer is unsure of their requirements ( i.e. they don't have a list of required SKU's ) Thank you for applying with RareCruit Follow us on social media for the latest jobs, trends and market insight: Website: http://rarecruit.co.za/ LinkedIn: https://www.linkedin.com/company/rarecruit Facebook: https://www.facebook.com/RareCruit.Jobs If you're not contacted within three working days, please consider your application as unsuccessful. By submitting your personal data and application you hereby confirm that you have no objection for RareCruit (Pty) Ltd to retain your personal information on our database for future employment opportunities that may arise and, that the information you have provided is true, correct and up to date. For more information please do not hesitate to contact us. R20 000 - R25 000 - Monthly
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