Customer Team Support - - Cape Town City Centre

Job Specifications:

Respond promptly to maintenance requests from tenants and property managers.
Maintain accurate records of maintenance activities, including work orders and expenses.
Serve as the primary point of contact for tenants regarding maintenance issues and concerns.
Communicate effectively with tenants to understand their needs and address any issues promptly.
Coordinate and schedule maintenance appointments with tenants and vendors.
Provide exceptional customer service and ensure tenant satisfaction.
Facilities management or property management experience.
Proven experience in property maintenance, facilities management, or a similar role.
Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively.
Exceptional communication and interpersonal skills, with the ability to interact professionally with tenants, vendors, and colleagues.
Proficiency in computer applications such as Microsoft Office and property management software.
Ability to work independently with minimal supervision and as part of a team.
Flexibility to respond to emergencies outside of regular business hours as needed.