Data Science Manager ( Portfolio Management ) - FirstRand - Randburg

Job Description To implement the Analytics standards in allocated business units, that contribute to the monetisation of data through the development and delivery of advanced mathematical models and business principles that find hidden patterns and associations in data used to influence business strategy, inform channel design and make predictions on the behavior of clients We are creating the best lending and credit risk capability in the world, establishing the gold-standard through thought leadership and execution. We achieve this in one of the most diverse lending markets in the world adapting and thriving while doing so. This role supports the purpose by measuring expected and unexpected risk inherent in the portfolio and building trust with stakeholders and regulators by ensuring that capital and provisions are correctly determined and set. The role also supports the business to identify the risk return drivers and influencing the setting of the budget and risk appetite. This role is not including building of impairment and capital models however it is seen as the Business Owner/SME of these models, linking Business and the technical model builders, ensuring models are fit for purpose and optimally used in Business. Identify, control and escalate potential risks which may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Deliver against operational and cost targets Prioritise resource allocation to minimise and reduce wastage Provide input into functional budget Monitor and report on variances Minimise expenditure and manage costs Collate, analyse, evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in Engage in cross-functional relationships to obtain and to provide work support Resolve customer dissatisfaction/complaints by taking ownership of the problem Analyse customer feedback to help improve customer service Ensure that delivery is accurate, timeous and of an acceptable standard Ensure that product or service knowledge and advice is technically accurate Know and understand customer needs to deliver a quality service Propose ideas to improve customer service Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability Ensure implementation of relevant policies, governance and practice standards across the business Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB's internal compliance procedures and requirements Ensure compliance is adopted in terms of systems and procedures as laid out by FNB Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks Ensure adoption and localisation of appropriate model building policies, standards, frameworks, and governance process and integration of business modelling and analytics value chain Establish goals and strategies for area of accountability in collaboration with senior data analytics management Ensure ethical usage of information that complies to restrictions applied for privacy and sensitivity classification Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy Ensure reporting of any Information Privacy Incidents and drive resolution of Privacy and Protection Audit Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments Provide and use data and analytic insights to improve customer experience through a better understanding of the customers ontext to identify monetisation opportunities Manage analytics team in the creation of high-quality analyses for all functions of the business, across area of accountability Create tactical plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance Drive team performance of analytics solutions; drive and enhance data systems and streamline business processes to impact overall business results while keeping costs in check Analyse available data to identify information commercialisation opportunities that have not been explored to address business needs and revenue options Ensure analytics productionization in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs Analyse information requirements, availability and quality of data to feed into Data and information management function and forums for resolution Oversee the appropriate manipulation and analysis of data for to meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business Integrate analytics into operational processes to improve efficiency and client experience Ensure development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques Manage overall project dependencies management and long-term prioritization of the business's overall analytical needs and opportunities Serve as SME for analytics applying own understanding of the operations of the business product or service Define the business questions for Business unit that need be answered; define appropriate analytics models in addition to identifying and readying relevant data sources for analysis Address business problems and opportunities through robust underlying analytics Translate business requirements into tangible solutions or models utilising own understanding of business value and interrelated nature of projects, models and processes Ensure accurate development and application of analytical algorithms and methods to build, test and implement advanced mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e. reduced risk and costs, increased profitability, optimised efficiency and to facilitate strategic decisionmaking Provide requirements to Business Information Management Function as Supplier or Owner of Data to ensure data is prepared for consumption as an organisational asset Create team tactical plans for achievement of outputs or deliverables in collaboration with Technology stakeholders to ensure the effective implementation of analytical solutions and models to support business requirements Ensure governance and compliance rules are followed in application and implementation of predictive models to enable the business to manage risk Maintain ownership and oversee the implementation of models Monitor output and accuracy of models Ensure the documentation and auditing of relevant models, projects and processes Enable business unit to understand its own health, finds growth levers, and identify opportunities for optimization Create new data-driven approaches for the purpose of generating business insights through data analytics, information visualization and addressing unanswered business issues in a proactive manner Ensure validation and interpretation of analytical results and creation of reports and presentations for data analytics management, departmental heads/management, and relevant stakeholders Collaborate with numerous departments across the business to assist in the proper use of data that ensure delivery of desired operational results Model and drive a data driven culture that values data as an asset with business value Lead relevant change and communications functions to drive functional maturity Identify training/development needs and pro-actively identify effective solutions to address own and employee development gaps Ensure that each employee prepares a personal development plan, review these plans and ensure implementation Create an environment conducive to cross-functional skills transfer Plan training interventions which support FNB and Group strategies Understand which competencies and skills are required to be mastered to ensure personal and employee development and performance Keep abreast of learning opportunities, changing products and trends Manage team in respect of recruitment decisions, performance moderation, talent management process, disciplinary action, recognition and retention of employees Build team succession plans for roles in own area and influence resource planning Ensure clear contracting and assessment of performance expectations in line with identified objectives and enable a learning and growth culture Implement people resource planning in line with delivery and performance objectives, within budget and in partnership with specialised areas Implement talent management practices in line with HR policies and procedures Provide direction, coaching, and regular feedback to employees to improve performance and implement performance improvement initiatives Ensure that skills are transferred in specific function Implement employment equity plan Identify current and future human capital needs Ensure relevant resolution of conflict and respond to any complaints or concerns Drive cultural change within the organisation to encourage diversity and impact transformation Enable an environment where diversity and individual differences are valued and where everyone is treated with respect in the workplace Ensure that employees are treated in a fair and equitable manner Proactively support and develop talent in line with local legislative requirements Align strategic workforce plan to local legislative requirements Foster an inclusive environment where all people, including those with disability, can thrive and contribute towards the sustainable success of the organisation Experience 5-8 years’ experience in a similar environment, ideally in managerial role Knowledge Required FNB credit and lending products and channels Knowledge of the credit value chain Technical understanding of the regulatory framework and best practise as it relates to Capital and Impairment management and modelling Consumer credit strategies Strong understanding of Data Analytics in a large financial services organisation Understand both the technical points of Data Management and Analytics, as well as the business drivers and needs Understand regulations and legislation which require information or data management and analytics capabilities, communities and understand the dependencies between people, technology and the processes of Data management and data insights Job Details Application Closing Date 20/03/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Apply Now

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Data Science Manager ( Portfolio Management ) - Randburg

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