DevOps Support Engineer - (CONTRACT) - - Johannesburg

Technical Skills & Tools:

Unix/Linux, Shell scripting, Jenkins, Splunk, Dynatrace, Kibana, Weblogic Server, SQL, Postman, Jmeter, Soap UI, Confluence, Rabbit MQ, Kafka, JMS Apache Tomcat Server, XML, JSON, Java Script, TIBCO
Good To have: Java and AWS

Job Description:

Monitoring and Incident Management:

Monitor backend services, particularly servers, application infrastructure, and partner files.
Support and troubleshoot issues, investigate incidents, and analyze system metrics, logs, traffic, and configuration changes.
Improve and maintain monitoring and alerting systems by testing and deploying new functionalities.

Root Cause Analysis and Troubleshooting:

Conduct root cause analysis of production errors and resolve technical issues.
Troubleshoot problems and identify bottlenecks in the software development process.
Use automated tools for troubleshooting to minimize errors.

Technical Expertise:

Extensive experience in configuration and deployment automation with various app servers, such as Weblogic servers.
Strong scripting skills (Shell, Linux) and experience with Linux command-line/administration.
Understanding of network protocols (TCP/IP, Reverse Proxy).
Experience with Git and release management processes.
Ability to troubleshoot API-driven services by checking server logs and third-party APIs.
Strong problem-solving skills and the ability to work under pressure.

Automation and Scripting:

Develop scripts to automate visualization and operational processes.
Create new features and tools for automating the troubleshooting and investigation process.

System Deployment and Maintenance:

Customer Requirements and Project Management:

Understand customer requirements and issues raised in production.
Implement various development, testing, and automation tools, and manage IT infrastructure.
Collaborate with developers and partners to manage code releases and work on issues and tickets.

Reporting and Documentation: