Job Duties:- Support the Workshop Foreman in a constructive manner, ensuring that the internal department relationships are properly maintained.
- Present exemplary task performance.
- Personally manage work efficiently.
- Properly record all hours worked and sold.
- Ensure that all lubricants used are recorded on the job card.
- Ensure that all parts used are recorded on the job card. Use systems and processes in place as instructed by management. This process may change from time-to-time, your understanding is important and adherence crucial to the success of job card completion.
- Record the use of consumable items.
- Build sound relationships with parts staff.
- Ensure that all tasks performed comply with minimum standards.
- Participate in all relevant training programs.
- Share your new knowledge with others.
- Take note to do personal learning and self-development.
- When you attend a breakdown - be courteous to customer staff and customer/manager.
- Be properly dressed in correct PPE.
- Ensure the vehicle in which you drive is properly cleaned and presentable.
- Make sure that you understand what the job required is, so that you are well prepared to attend to the breakdown effectively.
- Obey the rules of the road, all traffic fines will be routed to the offender.
- Ensure a good working relationship with colleagues and peers. This includes apprentices at all levels of
- training. Create sound mentor/apprentice relationship - support peers and learners, do concrete skills transfer and promote an atmosphere of high levels of productivity.
- Set an example in terms of timekeeping.
- Ensure that all warranty claims are correctly diagnosed in terms of the 3 C's. Complaint, Cause, and Correction.
- Take ownership of apprentices assigned to you. Ensure that the skills transfer is properly done and that each apprentice has equal opportunity to complete his apprenticeship.
- Diligently complete all documentation regarding apprenticeship, such as logbooks.
- Ensure that all Health and Safety rules are always adhered to.
- Encourage colleagues to do the same.
- Proper adherence to company rules regarding the use of tools, special tools, and company assets.
- Always keep your workplace neat.
- Promote wellness and encourage confidence in job analysis and understanding within the team.
- Always wear correct PPE per job.
- It is your responsibility with your foreman to manage your hours worked including overtime, conforming to the Labour Relations Act.
- Ensure high levels of communication and feedback to the workshop manager ensuring the customer is relayed relevant and concise information.
- Ensure that the type of feedback to the workshop manager is relevant and correct.
- Continue to promote the company as a trustworthy and reliable brand.
- Pursue the philosophy of 'customer is king'.
Requirements:- Matric Certificate
- At least 2-3 years commercial workshop
- experience as a technician
- Code 14 License with valid PDP.
- Diesel Trade
Personal Attributes:- Good communication skills
- Accuracy and great attention to detail
- Adaptability
- Hand eye coordination
- Technical expertise, understanding and knowledge
- Physically fit
- Attention to detail
- Strong documentation skills
- Good communication skills
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