Digicall - IR Consultant - Benoni
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Join our dynamic team as an Industrial Relations Consultant and make a meaningful impact by delivering tailored IR solutions to a diverse group of clients. ROLE SUMMARY Join our dynamic team as an Industrial Relations Consultant and make a meaningful impact by delivering tailored IR solutions to a diverse group of clients. The IR Consultant will be responsible for the full spectrum of Labour Relations advisory services at an assortment of clients. QUALIFICATIONS Minimum: Degree in Human Resources or Industrial psychology or similar field. Advantageous: Relevant post graduate qualification. EXPERIENCE Minimum of 3 years of relevant experience in the field. Solid experience in dismissal procedures, conciliations, arbitrations, drafting policies and contracts. SKILLS & KNOWLEDGE Fluent in English and Afrikaans (Business language level). African language will be advantageous. Excellent Excel and MS Word & Outlook skills. Solid knowledge of CCMA and Bargaining council rules. Solid knowledge of the Bargaining Council’s main collective agreements. RESPONSIBILITIES Operational Responsible for all Labour Relations matters within our client base. Providing telephonic advice to client base. Designing and presenting industrial relations training programs. Investigating, initiating, and chairing all forums of termination as well as grievance procedures. Drafting contracts and agreements. Consulting trade unions. Drafting and implementing company policies and procedures. Representing clients at all forums (CCMA and Bargaining Council). Designing Labour Relations newsletters and ensuring clients stay informed of developments in the field. Advising clients on Labour Relation matters and providing accompanying strategies and actions. Conducting compliance audits and submitting reports. Pro-actively engaging with client base and submitting strategies and proposals to prevent Labour Related risks. Liaising with and arranging for Labour Attorney representation. Liaising with and arranging for specialist Labour Relations advisory services. Ensuring NOVA IR best practice is aligned with case law and legislation requirements. Liaise with clients and establish areas of concern and risk and translate the same into practical Labour Relations actions. Providing labour relations advisory services to internal client base. Proving advisory services and interpretations of Labour Legislation, accompanied by strategies that will mitigate IR risks, alternatively that will be aligned with the proposed strategy. Administration Ensuring that the necessary Employers organization registrations are in place. Liaising with and submitting relevant notices to applicable councils. Submitting monthly status reports. Submitting monthly project billing and expense reports. Ensuring that client documents are maintained and sent to clients. Maintaining and extending the IR solutions database. Filing of and backing up of relevant documents and evidentiary material. Sales Assisting the sales team with specialist information, meeting with clients, and input into sales material and proposals. COMPETENCIES Documenting Facts: Communicates well in writing, readily understand the logic behind an argument and will ensure that all the relevant facts are taken into consideration. Producing Output: Works at a fast pace, works well when busy and copes well with multi-tasking. Convincing People: Very persuasive, negotiates well and determined to make people listen to their views. Following Procedures: Extremely rule following, procedural and risk averse. Examining Information: Analyses and processes information very effectively when solving problems. Very curios and good at asking probing questions. Resolving Conflict: Quick to resolve disagreements, effective at calming upset people and copes well with people who are upset. Challenging Ideas: Will frequently challenge other people's ideas, quick to voice disagreement and likely to argue own perspective. Upholding Standards: Uphold the highest standards and honour agreed commitments. Is discreet and maintains confidentiality. Meeting Timescales: Conscientious about meeting deadlines, highly punctual and high unlikely to leave things unfinished. Making Decisions: Comfortable making quick decisions, prepared to make big decisions and take responsibility. Holds definite opinions on most issues and rarely change their minds.
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