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Dis-Chem Pharmacies Limited Current Job Opportunity – Apply Now - South Africa

Dis-Chem has been South Africa’s first choice in pharmacies since 1978, with our linked dispensaries, family clinics, non-pharmaceutical and comprehensive self-medication centres. Our Head Office is based in Midrand, Johannesburg and we have over 150 stores spread across Southern Africa. We employ over 18 000 full-time and part-time employees, where we give our employees training to ensure that they have the greatest possible support to do their work and develop themselves as individuals. Job Title: Trainee Cosmetics Manager – Hemingways Location: East London Salary: Market Related Job Type: Permanent Sectors: General, Retail Reference: 70760 Vacancy Details Dis-Chem Pharmacies has an opportunity available for a Trainee Cosmetics Manager for their Hemingways store. The purpose of this position is to manage the Cosmetics and Beauty category within Dis-Chem stores. Effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service. Ensure staffs on floor assist customers. Minimum Requirements: Essential: Grade 12 – Matric or a Senior Certificate 3 Years Cosmetics or Beauty Experience within Retail environment Job Description: Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working practices. Ensure that employees in the department adhere to Dis-Chem policies and procedures. Discipline and council employees in the department, with the Store Manager`s assistance, when needed. Perform general Human Resource duties, including but not limited to, administrating leave, sick leave, time schedule, and KRONOS. Ensure that Cosmetic Consultants are allocated to the correct and relevant cosmetic and beauty house. Employees in the department must receive relevant training. Manage and encourage feedback from training. Manage the employees in the department’s performance through the Dis-Chem Performance Management System. The store must be adequately staffed at all times and establish an appropriate work roster for employees in the department. Manage all in-store promoters according to Dis-Chem Policies and Procedures. Inform the Payroll department of all employee changes, which includes but are not limited to terminations, leave, disciplinary action and employment. Inform Category Managers of all changes relating to cosmetic houses, maternity leave and resignations or terminations. All employees must wear uniform according to the Dis-Chem uniform policy. Ensure personal and subordinates hygiene and presentation according to Dis-Chem standards. Maintain absolute confidentiality concerning all company and customer information. Be accountable and manage stock control and/or flow through effective planning and ordering of stock in collaboration with Dis-Chems Distribution Centre and suppliers. Adhere to Dis-Chem’s stock policies and procedures and don’t delegate ordering of stock to Cosmetic Consultants. Ensure that all Cosmetic and Beauty administration procedures are followed, including but not limited to weekly returns, sales records, and employee and promotion records. Be responsible and accountable for your designated stock in stock room and on the sales floor. Adhere to Dis-Chem security policies and procedures, regarding stock and customer payments at the cosmetics cashier counter. Adhere to policies regarding store allocations from suppliers and Dis-Chem allocation for individual employees. Manage and deal with customer compliments and complaints. Escalate serious and unresolved customer complaints to the Store Manager or Regional Cosmetic Manager. Serve customers and implement a high standard of customer care and service Investigate and solve all customer queries effectively and in time Promote problem solving within team to improve customer service Ensure that a Cosmetic Cashier and a Cosmetic Consultant is always visible in the Cosmetic Department. All beauty and fragrance related products including returns by customers should go through the Cosmetic Manager or the department`s second in charge when Cosmetic Manager is away. Report injury on duty and customer accidents to the Store Manager and Head Office according to standard operating procedures. Maintain a high standard of cleanliness, and ensure merchandise and displays are maintained in both the window area and throughout the store. Manage merchandise by ensuring displays are presented in an attractive manner. All goods must be correctly priced and labelled. Adhere to stock layout principles, at all times. Merchandising displays in the cosmetic and beauty area must be faced up and stocked. Manage and ensure that the correct shelf price talkers are displayed. Maximise store income and achieve department, brand and vendor targets. Monthly promotions must be executed to maximise sales. Be accountable for all employees in the department (cosmetic, beauty and fragrances) and ensure they are aware of current beauty promotions and non-beauty promotions, which includes but are not limited to display’s and signage. Adhere to Head Office implementations. Keep updated with in-depth knowledge regarding products, brands and the retail industry. Ensure that the Cosmetic and Salon Department accurately book salon appointments. Competencies Essential: Computer Skills – Word, Excel, Powerpoint, SAP Customer Service Communication Trustworthy Honest Special conditions of employment: South African Citizen MIE, clear criminal and credit Driver’s licence and own reliable transport Remuneration and benefits: Market related salary Medical aid Provident fund Staff account To Apply Click Here Application Deadline: October 19 2023 ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities. Apply Now
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