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DUTY MANAGER - PIETERMARITZBURG - Pietermaritzburg

Goldrush Group

As a thriving company in the Gaming/ Hospitality industry, we are seeking for three Duty Managers.

Description

Duty Managers typically handle the security, customer service and some management concerns

of an organization in so far as their duties extend at a branch level.

Oversee the maintenance and overall safety procedures of the premise.

Oversee staff, rosters and shifts.

The incumbents primary duties will be to:

General: (Includes but is not limited to the following)

Assist the General Manager in the running of the branch and ensure that the branch meets

budget on revenues

Ensure that overall expenses of the branch are in line with budgets and income

Ensure that all expenses are recorded in the appropriate accounting systems

Create promotional activity in house and externally

Marketing Bingo products by creating Bingo awareness internal and external for the Bingo

Branch

Check advertising material is in accordance with current gaming activities

Ensure that the operations is run strictly in accordance with the Gambling Board Rules and

Regulations

Ensure that all Internal Procedures and Regulations are followed at all times

Prepare budgets by November each year and present to General Manager and Finance

Director

Ensure Staff are trained on Customer Care staff is conducted regularly

Attending and hold staff meetings monthly

Ensure the cash float in the safe at Treasury does not exceed the required amounts at any

given time in your branch

Investigate and immediately report all count and staff variances to Head Office.

Ensure all Gaming Tax source documents are sent to relevant department every Monday of

the week

Repairs and maintenance must be reported immediately to Head Office.

Prepare monthly graphs and analytic work on the performance of all games / machines on

the floor.

Prepare staff employed including completing Gambling Board Probity Application with

payroll forms before an employee commences work at a branch.

Approve or reject staff leave applications and immediately forward documents to HR

Department.

General Manager shall from time to time provide you with additional duties /

responsibilities.

1. National Senior Certificate

2. Formal Related Qualification - Diploma or Degree

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