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End User Computing Manager - Gauteng

Peppa Placements

Our banking client based in Braamfontein is looking to employ an End User Computing Manager. The EUC manager is generally available 24 hours a day, 7 days a week or has a suitable representative. Time is spent office-bound, on-site and travel. Manage the provision of end-user computing environments required by the organization. This includes responsibility for the provision of devices that enables users to access services that support their roles, and aspects of the management of systems and services in the end-user computing environments. The End-User Computing Manager is responsible for overseeing the desktop support and help desk personnel, as well as the overall service management function for Information Technology. The End-User Computing Manager must enforce the IT procedures and policies as laid out by the Information Security Team. At the same, ensure that business requirements are met so they can work profitably and efficiently. The standardization and provision of IT hardware and software infrastructure for all branches based on IT, marketing and business requirements falls under the responsibility of the EUC Manager. This entails working with internal stakeholders and managing external vendors. All physical branch projects are managed by the EUC Manager. MINIMUM REQUIREMENTS: Bachelor’s degree or equivalent in related field Experience with desktop deployment Implementation, administration and configuration experience 5 years leadership experience Excellent communication skills (verbal and written) Able to work varied hours (overtime, weekend, holidays etc) Excellent customer service skills Ability to lead and mentor a team Interpersonal skills Passion for excellence and unwavering desire to learn and improve Analytical sand conceptual thinking skills Planning and execution skills Willing to travel to different locations Vendor management skills Negotiation skills Ability to explain technical concepts at all organizational levels Expert knowledge of Windows Operating system, Microsoft Outlook and Office 365 Ability to lead and manage projects and programs Ability to promote a team environment and manage remote staff effectively Time management skills Market Related

MINIMUM REQUIREMENTS: Bachelor’s degree or equivalent in related field Experience with desktop deployment Implementation, administration and configuration experience 5 years leadership experience Excellent communication skills (verbal and written) Able to work varied hours (overtime, weekend, holidays etc) Excellent customer service skills Ability to lead and mentor a team Interpersonal skills Passion for excellence and unwavering desire to learn and improve Analytical sand conceptual thinking skills Planning and execution skills Willing to travel to different locations Vendor management skills Negotiation skills Ability to explain technical concepts at all organizational levels Expert knowledge of Windows Operating system, Microsoft Outlook and Office 365 Ability to lead and manage projects and programs Ability to promote a team environment and manage remote staff effectively Time management skills

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