End User Support Technician (Contract in Bloemfontein) - Bloemfontein
EXPERIENCE AND QUALIFICATIONS:
RESPONSIBILITIES:
- Matric and relevant IT Diploma or certificates
- MCSE or CCNA/CCNP
- Up to 5 years' experience in desktop support and networking
- Linux certification and experience
- Drivers License must have
- Own car - desirable
RESPONSIBILITIES:
- Onsite and remote end user support for all desktop devices for the staff situated at remote sites.
- First line support for telephony services and smartphones.
- Be required at times to travel to remote sites to support users or complete projects.
- Preparation and installation of end user devices such as desktops, notebooks and headsets.
- A single point of contact for the staff for any IT related issues, escalations or IT related consulting.
- Skilled in understanding applications within the environment.
- Logging of all incidents and request on behalf of staff and management.
- Ability to be a primary resource for IT projects at the site.
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