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End User Support Technician (Contract in Bloemfontein) - Bloemfontein

EXPERIENCE AND QUALIFICATIONS:
  • Matric and relevant IT Diploma or certificates
  • MCSE or CCNA/CCNP
  • Up to 5 years' experience in desktop support and networking
  • Linux certification and experience
  • Drivers License must have
  • Own car - desirable

RESPONSIBILITIES:
  • Onsite and remote end user support for all desktop devices for the staff situated at remote sites.
  • First line support for telephony services and smartphones.
  • Be required at times to travel to remote sites to support users or complete projects.
  • Preparation and installation of end user devices such as desktops, notebooks and headsets.
  • A single point of contact for the staff for any IT related issues, escalations or IT related consulting.
  • Skilled in understanding applications within the environment.
  • Logging of all incidents and request on behalf of staff and management.
  • Ability to be a primary resource for IT projects at the site.
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