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EMPLOYMENT TYPE : Permanent/ Temporary
SECTOR : Claims
BASIC SALARY : Market Related
START DATE : A.S.A.P / Immediate

REQUIREMENTS:

1 year experience in claims processing and familiarity with related procedures.
Completion of a Bachelors degree would be beneficial.
While not compulsory, a qualification in RE (Regulatory Exam) may be recommended.
A moderate to high level of computer literacy would be necessary
Residence in Cape Town, Western Cape

DUTIES:

Recording, handling, and following up on clients' insurance claims via phone calls and emails.
Identifying and processing claims using established procedures and ensuring compliance with them.
Evaluating damages according to insurer guidelines and discussing reimbursement proposals with clients.
Utilizing administrative and organizational skills to effectively manage claims resolution.
Providing excellent customer care by synthesizing information and rationalizing solutions for the benefit of both the company and clients.
Utilizing internet navigation systems and office tools proficiently for claim processing.
Collaborating with team members and demonstrating excellent interpersonal skills.
Maintaining an inquiring mind to address clients' needs and resolve claims effectively.

HOURS: