Epol - Key Accounts Manager - Trending Talent - Pretoria

The Key Accounts Manager will be entrusted to monitor and grow market potential and sales ensuring achievement in Vaalwater and Pretoria. Role Purpose: The Key Accounts Manager will be entrusted to monitor and grow market potential and sales ensuring achievement. The role will be based in Pretoria and Vaalwater and reports to the Business Development Manager. The successful incumbent will be required to maintain and grow sales in the Gauteng, Mpumalanga and Limpopo region. Required Qualifications: Relevant Diploma or Degree in Sales and Marketing, BSc Agriculture beneficial but not required. Required Experience: Minimum 5 years relevant experience with preferably 3 years in a management role. Key Responsibilities: Sales Management and Benchmarking Manages the sales function in accordance with budgeted objectives, volumes, margins and customer service. Performs planned visits to current and potential clients. Controls discounts given to customers in conjunction with the Business Development Manager (Marketing & Sales). Analyses deviation in customer purchases. Establishes sales areas and decides which area should be concentrated on Controls depot and agent sales. Arranges and conducts sales meetings. Monitors volumes and margins by customer sales report. Checks discounts ensuring they have been issued accurately. Ensures benchmarking is done per species/customer on a monthly basis. Service and Technical Back-up to Customers Ensures customer queries/claims received from Technical Advisors are resolved timeously. Provides technical support/advice to customers. Ensures that clientele is updated on the latest developments within the technical arena. Sales Co-ordination Ensures that proper communication between customers and the company is maintained. Communicates with Sales Coordinators/ Orders Clerks regarding orders/delivery issues daily. Ensures that carry - overs and late deliveries are managed effectively. Pricing Assist in drawing up a sales price list by considering the quarterly standard price list from the technical department. Performs adjustments regarding price increases. Manages margins in conjunction with BDM. Ensures cost effective transport is provided to external clientele. Market Research Establishes size of animal feed market. Identifies type of clientele and product requirements in the animal feed market. Sets up own market share & determines competitor market share. Monitors opposition in concurrence with sales reps. Establishes demand for specific products. Plans and assists in the formulation of new products and product launch. Handles complaints regarding packing material. Advises management regarding new packing materials. Bad Debts and Credit Control Monitors credit control, debtor days and ensure timeous opening of accounts. Ensures proper completion of all relevant documentation for new customers. Makes sure representatives follow up on their customers’ monthly aged analysis and responds to problems. Staff Management and Training Completes travel and expense claims. Manages weekly work plan of Technical Sales Advisors. Establishes and sets performance goals and standards. Ensures that Technical Sales Advisor key performance areas are kept up to date. Company Image Builds good customer relationships by attending shows and open days. Arranges Farmer days. Takes responsibility for the total IMS and adherence to ISO 9001 and 22000 standards and requirements. Operational Management Manages direct report on a daily basis to ensure that the team attains the KPI’s. Drive a culture of commitment to Key Performance Indicator’s (KPI’s) by creating awareness and providing recognition for attainment of KPI’s within the team. Utilise regular communication channels and team meetings to promote continuous improvement and best practice. Measures and deliver on KPI’s in terms of procurement contracts and SLA’s and motivate the team to surpass the standard to deliver overall functional strategic goals. Participate in cross function team meetings to deliver on operational requirements and translate this into action items. Information and Data Management Ensure assistant accurately and regularly captures data onto the information system to enable access to reliable data and reporting for trend analysis and decision making. Share relevant data with management teams to enable reliable business decision making. Technical Expertise Provide technical expertise and training to internal customers and colleagues. Provide expertise in management team meetings and recommend solutions based on findings. Management of Safety Health Environment and Quality (SHEQ) Manages documentation relative to Quality Assurance and Conformance. Updates and maintains the Approved Supplier List. Upkeeps the contract register and pricing database as well as the stores catalogue for the region. Completes all necessary documentation relating to ISO 2200 and “Supplier Assessment Towards Excellence”. Ensure that the team implement all legislative standards and action is taken where required prevent areas of non-compliance. Measure and manage sustainability practices within area of responsibility Suggest amendments to policies and practices relating to packaging and raw material ingredients to the Group Procurement Manager. Ensure that and documentation required within the Total Quality Management system, is maintained and applied consistently throughout the region. Action any policy and procedure training required highlighted in the training needs analysis. Financial Management Report to manager on a regular basis on actual KPI’s versus budget and work with team to address and areas of nonconformance or concern proactively and timeously. Authorizes expenses within level of authority and monitor spending activity to ensure compliance to financial and ethical standards. Implements and encourage cost management initiatives where these do not impact on long term business sustainability. Apply Now

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Epol - Key Accounts Manager - Pretoria

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