Minimum requirements:

Bachelor's degree in Finance or Information Technology / Computer Science
At least 2 years of experience in a customer support role
Knowledge or experience in dealing with a ticketing system
Understanding of treasury management systems and treasury operations will be beneficial
Previous experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting

Duties & Responsibilities:

Develop and maintain process documentation, including user guides, technical specifications, and standard operating procedures
Escalate complex queries to subject matter experts as needed
Participate in continuous system testing, validation, and quality assurance to ensure accurate functionality and data integrity
Ensure continuous improvement and effective usage of the system and internal procedural steps to maximise the systems output
Liaise with clients to ensure that their usage and output of the system flows smoothly
Provide technical support to end-users by addressing Treasury Management System (TMS) issues and optimising system performance

Consultant: Dani Christian - Dante Personnel Pretoria Faerie Glen
Apply Now

Share this job with someone you think should apply!