ETQA Coordinator - Johannesburg
Duties:
Learner contracts administration:
Learner contracts administration:
- Ensuring Fixed Term Contracts (FTCs) and Workplace Based Agreements (WBAs) are correctly
- prepopulated during learner onboarding within the prescribed timeframes.
- Conducting learner orientation and induction during the first week of the learnership start date.
- Opening manual and digital Client Project Files during the first month of project commencement.
- Creating learner profile on Learner Management System (LIS) and ensuring all parties constantly update the LIS.
- Updating learner attendance and results on "What I Do Matters" WIDM report. Liaising with RAWW and Key Accounts Department to ensure all learner information is up to date.
- Adding learners to Google classroom for all the online projects and tracking the progress of the projects monthly.
- Submitting FTC & WBAs contracts to Key Accounts Management team for relevant signatures within
- the stipulated submission deadlines.
- Preparing and submitting initial uploads to NQC for learner registration within 48 hours of learner onboarding.
- Quality assuring learner documents and submitting to NQC for SETA submission.
- Administering Learner Stop Stipends and Terminations
- Identifying red flag learners based on the attendance trackers and reports from Facilitators.
- Initiating stop stipend and termination requests for reflagged learners.
- Maintaining accurate and updated stop stipends and terminations database ensuring Learner
- Detailed Spreadsheets (LDSs) are updated to correctly reflect the correct learner status.
- Ensuring learners are terminated on the LMS and google classroom once termination has been approved.
- Uploading pre-populated termination letters in the respective client folders for the clients signatures and once signed by the client sent the letters to the respective terminated learners.
- Coordinating the collection and submission of both manual and digital POEs to and from Facilitators, Assessors and Moderators
- Capturing learner attendance and POE results on LMS and updating the assessment trackers
- Coordinating remediation between all parties (Learner/ Facilitator/ Assessor/ Moderator)
- Maintaining an orderly, clean and tidy POE Room
- Maintaining orderly digital POEs
- Coordinating and sampling project files and learner POEs for NQC audits and for SETA verification
- Compliance and Learner Progress Reporting
- Submission of Monthly detailed learner results sheets to NQC
- Submission of Weekly Plan to ETQA Manager
- Supporting the ETQA Manager with information required for compliance reporting to NQC for SETA requirements.
- Reporting all learner attendance concerns to the ETQA Manager to initiate stop stipends and terminations.
- Assisting the ETQA Manager in planning for learner induction ensuring all stakeholders areadvised on time to prepare for the induction.
- Uploading monthly registers from Facilitators and Structured Workplace Coordinators into the respective client folders.
- Ensuring all learners have ID Cards taken within the first week of class attendance.
- Ensuring all OHS signage is in place and reporting all non-compliance to OHS regulations to the Campus Manager.
- Updating the campus asset register monthly and reporting any damaged or missing assets to the Campus Manager
- Providing a weekly report on LMS and submit to the ETQA Manager
- Planning for campus graduation and ensuring all learners certificates of completion are ready within the12th month of learnership completion.
- Administrative and Logistical Support to Facilitators
- Printing learner material, providing pre-populated attendance registers, LDSS and Roll Out Plans to the
- Facilitators
- Welcoming learners and directing them to their classes and introducing them to their Facilitators on the
- first day of attending class.
- Monitoring class attendance within the first week of project commencement and communicate any
- deviations to the Campus Manager and Recruitment Team to initiate the termination and replacement
- process.
- Receiving weekly attendance trackers from Facilitators and communicating any deviations to the
- Campus Manager before sending the weekly attendance trackers to the respective Key Account
- Managers.
- Red flagging problematic learners in order to initiate stop stipends and terminations and maintain an
- updated stop stipend and termination database.
- Receiving monthly reports from Facilitators for the ETQA Manager to quality assure before final checks
- by the Campus Manger and uploading these to the clients respective folders.
- Grade 12
- Post matric qualification will be an advantage
- Excellent communication skills (verbal and written)
- Proficiency in MS Office (MS Excel, MS PowerPoint, MS Word, etc.)
- Excellent time management
- Good administrative skills with special attention to detail
- South African unemployed Aged between 18 and 34
- Must not have taken part on the YES Programme before
- Basic OHS Certificate (First Aider, Fire Fighter) required.
- Certificate in Training and Development will be advantageous
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