Export/Import Support Administrator - Milnerton
Export/Import Support Administrator Milnerton - R15 000 - R16 000 Per Month
8 month maternity cover(chance of perm)
Start 1 June
Requirements:
Must speak English and Afrikaans
Must have own transport
Providing outstanding customer service and support.
Managing customer orders for both local and international customers.
Excellent communication skills, understanding of international logistics.
Process customer orders accurately and efficiently.
Confirm order details with customers and address any discrepancies.
Coordinate with the warehouse team to ensure timely order fulfilment.
Monitor order status and provide updates to customers.
Handle order modifications, cancellations, and returns as needed.
Maintain accurate records of customer interactions and transactions.
Support with preparation of import/export documentation, including invoices, bills of lading, and certificates of origin.
Support the coordination with freight forwarders, customs brokers, and other logistics partners.
Support the tracking and managing of international shipments, ensuring timely delivery and reporting any delays or issues
Work closely with sales, logistics, and warehouse teams to ensure seamless operations.
Qualifications:
High school diploma or equivalent; bachelors degree in business, logistics, or related field preferred.
Minimum of 2 years of experience in customer service and order management. Experience of import/export operations and customer support will be beneficial.
Knowledge of international trade regulations and documentation requirements will be considered a plus.
Experience with document control in ISO9001 quality control systems or similar will be beneficial.
Proficiency in Microsoft Office Suite (Word, Outlook, and especially Excel) and experience with Sage Pastel Partner.
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