EXTERNAL SALES REPRESENTATIVE - South Africa
INTERNAL / EXTERNAL EXTERNAL SALES REPRESENTATIVE IN SELBY, JOHANNESBURG DUTIES AND RESPONSIBILITIES • Travel within sales territory to meet prospective customers and old customers • Conduct calls and face-to-face meetings with customers • Build and maintain relationships with new and old customers • Quotations and tenders on standard catalogue items • All Quotation will be ACCURATELY done on Sage or on excel • Accurate capturing of ALL the order information on the Sage system, these include the correct customer name, product code, price, contact person, mobile number and delivery address. • The efficient management and releasing of customer back-orders, each Individual sales person is responsible for their own back orders and customer service. • Quotes, Tenders and projects – follow up • Closing of a sale. • Do after sales service • Promote all products, with some product training • Communicate Customer satisfaction and complaints • Keep customers informed of any changes made to products, new products and any possible price changes. • Negotiate prices and discounts within stated perimeters. • Collect Customer Original Credit Application and evaluate place of business. • Weekly call sheets • Goods return for credit • Communicate ideas for improvement • Contract Review REQUIRED MINIMUM QUALIFICATIONS AND EXPERIENCE • Matric • 3 years’ experience in a similar role • Valid Drivers’ Licence • Sage experience advantageous
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