Fast Food Managers Cape Town CBD - Cape Town City Centre
kencorp
Responsibilities • To manage a restaurant in accordance with Restaurant’s Policies and Procedures. • To maximize restaurant sales and profitability by effective deployment of labour, assets and production costs. • To maintain excellence in the execution of all duties. • To focus on exceeding customer expectations. • To focus on developing and training staff, as well as to providing negative and positive reinforcement, and to recognize and reward superior performance. • To maximize the profitability of the restaurant by monitoring food, packaging and labour costs as well as controllable expenditure to ensure that these are in line with established targets. • Ensure that all restaurant resources, i.e. Labour, product, supplies, tills and equipment are at correct levels to meet the various volumes of business. • Ensure that all cash handling and in-restaurant banking procedures are adhered to at all times. • Do a daily, weekly and monthly stock check in the restaurant. • To ensure that the correct level of supplies are ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported. • To prepare the weekly labour schedules in advance and to ensure all shifts are properly staffed and that labour costs are in line with the budget. • To ensure that the mix of staff recruited in no way conflicts with the Company’s non-discriminatory policy. • To ensure that all staff receive a comprehensive induction and are correctly trained to perform those tasks assigned to them and that they are actively encouraged to progress through the training program. • To provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant. • To ensure that the Policies and Procedures are followed to minimize employee relations issues within the restaurant. • To action recruitment and termination payroll change documentation and to forward these updates to the HR Department. • To coordinate, hold and record monthly staff meetings to discuss various issues which affect the restaurant/team. • To ensure that all restaurant staff and management are fully trained in fire procedures, health, safety and food hygiene practices as well as security and robbery procedures. • To ensure that all daily, weekly and monthly administration is completed accurately in line with procedures. • To ensure that accurate operating reports are kept. • Ensure that standards are in accordance with HACCP. • Ensure that the Safety, Health and Hygiene standards are in accordance with statutory regulations. • To carry out Local Store Marketing activities as authorized by the Regional Operations Manager. • To monitor all local competitor activity and any local activities - this may affect the volume of business. • To coordinate the implementation of in-store promotions and ensure that all staff is fully briefed in advance of promotions. • To monitor operating practices and to action any problems identified. • Demonstrate belief in people by treating each person in the restaurant fairly and with respect. • Recognize individuals frequently and encourages them to recognize each other. • Coach and support staff and ensure that they are fully trained and on job training is effective. • Demonstrate team work by helping staff and management with their work, cross training them, effectively resolving their concerns and holding regular team meetings. • Hire, develops and promotes restaurant staff in consultation with Area / Regional manager. • Administer progressive discipline as needed, ensures compliance with all statutory regulations Requirements • Grade 12 / NQF 4 • 2 years Fast Food / Restaurant Manager - preferably Pizaza Hut / KFC • Credit worthiness (ITC check) • Micros /GAAP POS – 3 years’ experience Only SA Citizens will be considered
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