Jobs in Go!

Introduction The client is a Hardware & infrastructure supplier for small, medium & large organizations. Description Responsibilities Provide exceptional service and customer support during field visits or dispatches. Efficiently manage workflow to adhere to schedules. Oversee all on-site installations, repairs, maintenance, and testing tasks. Diagnose technical errors or issues and devise appropriate solutions. Generate timely and comprehensive service reports. Document processes meticulously. Safely operate vehicles and utilize field automation systems. Adhere strictly to company field procedures and protocols. Collaborate effectively with the technical team and share information across the organization. Understand customer requirements and deliver suitable recommendations/briefings. Cultivate positive relationships with customers. Profile Requirements and Skills Possession of A and N qualifications is mandatory. Microsoft certification would be advantageous. Proficient understanding of Microsoft 365. Fundamental knowledge of servers. At least 2 to 3 years of experience in the IT field. Excellent potential for professional growth. Thorough comprehension of networks and VoIP. Valid driver’s license and access to own vehicle. Garage card provided for company fuel usage. 50% medical aid coverage. Incentive scheme rewarding billed hours and supplied hardware. Competitive market-related salary. Apply Now

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Jobs in Go!