Key Responsibilities:

Capture and update planned loads on Fleet Management Systems and inform the Planner to allocate loads to trucks.
Ensure drivers receive their loading instructions and are aware of expectations, including any changes.
Continuously monitor truck and driver movements.
Ensure planned and scheduled loads are picked up and delivered on time, updating stakeholders on progress and delays.
Ensure all POD and related documents are clearly and correctly scanned and submitted by drivers via the in-cab tablet, and that hard copies are handed in when in the yard.
Monitor diesel consumption and driver efficiency, informing the Training Centre of poor performance.
Manage de-briefing sessions with truck drivers and assist them with any queries.
Update the daily attendance register of drivers and manage all planned and unplanned time off.
Continuously liaise with clients on progress, and changes, and resolve any issues.
Inform the Call Centre of any breakdowns or related issues and follow up on ETA to resolve.

Qualifications and Experience:

Minimum Grade 12.
3-5 years of related experience as a Fleet Controller in the road freight/logistics industry.
Basic knowledge of Excel, Word, and general computer literacy.
Qualification in Transport/Logistics.

Required Experience:

Route Planning & Scheduling: 2 years.
Fleet Control: 4 years
Truck Monitoring & Driver Management: 2 years.
Client Management & Relationship Management: 2 years.
Must have worked with tautliners and/or tipper trucks in a Freight and Logistics Company.

Important Note: This is not an 8:00 to 17:00 job. This role requires extended or irregular hours most of the time.

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