The role will be responsible for the management of a fleet of vehicles and drivers, ensuring the clients needs and deadlines are met Logistics control and management of drivers throughout the entire delivery process, ensuring deadlines / time frames / delivery standards are adhered to in line with the Company operating procedures; Ensuring that constant contact and clear communication is maintained at all times with the client, the driver and the delivery point / client's customer; Continuous communication, support and guidance to the driver, in ensuring the delivery is conducted to the customer / client's highest satisfaction and in line with the delivery requirements; Marketing of the delivery routes to engage new customers and ensuring the routes are occupied within the area that you operate / designated too; Ensuring that customer / client relationships are maintained to the highest satisfaction level at all times; Ensuring optimal execution of the daily route plan through live / integrated vehicle tracking for all vehicles against the operating plan; Addressing of all variances against plan with drivers and customers and escalation where appropriate to driver; Constantly liaise with customers to optimize delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door; Measure on time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly and monthly basis; Off route stops – resulting in increased customer deliveries per day and fewer routes (driver contracted & to be included in debrief report); Off route travel – resulting in reduced vehicle KMs per trip (driver to be contacted and to be included in debrief report); Customer delays – resulting in increased customer deliveries per day & fewer routes (Customer & Driver to be contacted & to be included in customer delay report); Ensure that all vehicles routed are tracked (all deviations and errors on tracked vehicles to be explained daily); 5 – 10 years similar role; 3- 5 years' experience managing a fleet of vehicles; Have extensive experience in: Planning / Scheduling, Controlling, Liaising loads and marketing loads; Matric/Grade 12 or NQF equivalent; Degree in Operations Management/Supply Chain – advantageous; Cross-Border Experience will be advantageous; Must be willing to work shifts and weekends; Must be in possession of a valid driver's license and have own transport Customer centric approach and skills with a sense of urgency and be able to work under pressure and meet deadlines Able to generate above average results within a demanding and pressurised environment; Must have the ability to multitask various activities, within an ever-changing work environment; Motivated by the nature of the business and Self-disciplined; Above average organisational skills; Excellent planning and communication skills; The ability to keep detailed and accurate records To be able to work as part of a team for long hours at a time. Market Related Salary plus Company Benefits Apply Now

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