Location: Durban, KZN

Job Summary:
The overall objective of this Fleet Manager role is to effectively manage and oversee the day to day (also nightshift) operations of the depot/plant.This includes the short term planning and scheduling of daily operations. This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc. in order to deliver exceptional service within clients SLA.

Requirements:

Matric
Degree/Diploma in Logistics/Transport Management
3+ years of experience in a similar role
Proven track record managing portfolio of customers.
Must be fluent in Afrikaans
Must be willing to work flexible hours.
Must be willing to perform duties on weekends.

Responsibilities:
Budget Control:

Creditors - Ensure all invoices and POs are signed off and submitted to Finance. Follow up on outstanding money
Other - Insurance claims, traffic fines, vehicle maintenance
Management of driver hours
Budget and Resource Planning Use relevant data and analysis to give input into budget preparation for the division/depot.

Client Service:

Service Culture Deliver within SLA
Partnership Management Cultivate objective working relationships with variety of stakeholders (e.g. HR team, IT, Clients)
Client Relationship Management Daily client interactions on the frontline. Solve challenges and queries to reduce complaints.

Operational Execution:

Oversee and manage own fleet of vehicles
Schedule maintenance
Weekly checks
Services
Washbay
Breakdowns (where applicable)
Licensing of vehicles
Manage diesel consumption

Trip management:

Load trips onto inhouse application
Manage and schedule drivers working hours
Route planning
Oversee successful loading of goods at clients with all relevant paperwork
Planning and scheduling the overs (old order incomplete from last loading cycle with new orders received).

Site Management:

Manage the washbay
Manage the workshop

Other:

Insurance Claims
Adhoc Projects
Debrief Paperwork (daily)

Reporting:

Prepare and submit weekly operational stats
Prepare and submit weekly financial flash to clients
Prepare, analyse and submit monthly operational stats

Operational Efficiencies:

Work with team of drivers to deliver operational efficiencies
Delivery of superior quality customer experiences within SLA
Fleet management

Staff Management:
Personal Development

Manage own development to increase own competencies for the position function and future leadership growth opportunities

People Management

Plan and manage performance, skills development and team motivation.
Achieve efficiencies and increase competencies.
Address employees issues or grievances
Management of drivers performance, i.e. weekly monitoring of their consumption per km, daily debrief and weekly reports indicating outliers.
Driver PDP and licenses
Manage drivers leave and overtime (update daily)

Teamwork