Floor Customer Advisor - East London
Jonsson Workwear
Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Our Floor Customer Advisors are obsessed with serving our customers brilliantly and connecting them to our unique workwear solutions. The main responsibilities of the role include: Gaining a complete understanding of our entire product offering. Building and maintaining strong relationships with new and existing customers. Understanding customer needs and connecting them to the right solutions. Ensure all our products are always well stocked and merchandised to the highest standard. Assist customers by preparing quotations for current and future orders. Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations. Processing of customer payments at Point of Sale and taking accountability for cash desk when required. Available to work on weekends when required. The experience we’re looking for: Experience in a similar role focused on looking after customers. Well-spoken with an excellent telephone manner. Fluent in spoken and written English. The type of personality that will excel: A “go-to” person on whom people can rely. Outstanding with people, possessing great communication skills. Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results. Passionate about excellence and attention to detail, follows up and follows through. In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
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