The Duty Manager will be responsible for overseeing daily hotel operations (Front Office as well as F&B), managing guest inquiries and requests, supervising staff, ensuring guest satisfaction, and maintaining high standards of service. The Duty Manager will also be responsible for managing and resolving any issues that may arise during the guest's stay. Formal qualification in Hospitality advantageous Experience in the hospitality industry (in both Rooms and F&B) preferably Working knowledge of Opera & Micros International experience advantageous Excellent communication and interpersonal skills Strong leadership and problem-solving abilities Ability to work well in a team Ability to multitask and prioritize tasks effectively Customer service-oriented mindset Attention to detail and strong organizational skills Fast & accurate data entry skills Knowledge of hotel operations and procedures Driver's license essential Market Related Benefits
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