Food & Beverage Operations Manager - Cape Town - Cape Town City Centre
HotelJobs.co.za
Kendrick Recruitment is currently recruiting a Food and Beverage Operations Manager for our esteemed client. This pivotal role involves overseeing F&B outlets, maximizing revenue potential, and ensuring guest satisfaction. Reporting directly to the Food and Beverage Director, the successful candidate will lead a team of professionals in delivering exceptional dining experiences. Main Duties and Responsibilities: Coordinate F&B logistics to boost productivity and cut costs. Bring the party to life in all F&B areas, ensuring top-notch service and guest satisfaction. Solve maintenance issues like a detective on a mission. Safeguard our operating equipment with care. Craft flawless staff rosters for all outlets. Curate enticing menus and wine lists, working closely with local suppliers. Keep a close eye on F&B costs to maintain healthy profit margins. Assist in developing and implementing departmental SOPs. Inspire and train our team with engaging sessions. Provide support to outlet management when needed. Develop and maintain department control procedures. Listen to guest feedback and address any issues promptly. Act as a mediator to resolve departmental grievances. Management Responsibilities: Develop, revise, and enforce departmental SOPs. Ensure operational standards meet our high expectations. Innovate to improve cost efficiency. Budget, plan, and monitor departmental expenses. Protect guest, employee, and company information. Stay updated on industry trends and innovations. Facilitate communication between departments. Foster a culture of growth and engagement among our team. Follow best practices in people management. Create schedules that optimize team performance. Standard Responsibilities: Represent our company with charm and professionalism. Uphold the highest standards of integrity. Excel in all aspects of your role. Maintain a polished appearance. Stay current with mandatory training. Safeguard company information. Compliance & Health & Safety Responsibilities: Lead safety initiatives to ensure a hazard-free environment. Promote health & safety within the department. Adhere to all policies and procedures. Embrace the Code of Conduct, reporting any breaches. If you're passionate about hospitality and ready to take the helm of a dynamic F&B operation, apply now
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