Candidate Requirements:

At least 5 years of experience managing a fully operational F&B department in a 4- or 5-star hotel or lodge environment, overseeing a team of at least 30 staff members.
Tertiary qualification is advantageous.
Proficient in English and basic financial literacy.
Advanced understanding of cost of sales and profit margins and familiarity with stock control procedures.
Experience in banqueting and conferencing across multiple venues.
Strong attention to detail.
Capability to organise and execute promotions and events.
Proficient in MS Office (Word, Excel, and Outlook).
Advanced knowledge of POS, stock, and PMS systems, such as MICROS and PlusPoint, is beneficial.
Ability to write weekly and monthly reports.
Excellent time management skills with a hands-on approach.
Reliable, ethical, and motivated with a focus on confidentiality and sales.
Honest and passionate about F&B.
Experience in staff training.
Valid RSA driver's license.
Must be well-spoken, presentable and guest-centric, focused on delivering great experiences.
Strong relationship-building skills with staff, guests, the community, and the industry (agents and other lodges).
Ability to cope under pressure to meet guest needs.
Good interpersonal and communication skills with staff and guests.
Diligent and self-motivated to meet deadlines.
Willingness and ability to share knowledge and inspire others.