Food Microbiology Accounts Executive - - South Africa

A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
START DATE : Immediately

REQUIREMENTS:

5 years experience in technical sales and laboratory work in Food Technology.
National Diploma in Sales and Marketing
Btech in Microbiology/ Chemistry/ Food Technology/ Biotechnology
MS Office Suite proficiency
Bilingual (English/ Afrikaans)
Drivers licence
Clear criminal record
Sober habits

DUTIES:

Identify new business target markets
Target new business based on monthly market segments
Target new business based on industry changes, updates, and historical norms
Quotations for new clients
Assist clients with the completion of new client forms
Assist new clients with finance information for procedures and policies
Confirmation with new clients, sample loggers, and laboratory for POs before logging and lab releasing of results
Resolve outstanding queries
Follow up with all new clients regarding their first-time interactions
Resolve any existing client queries if complaints are raised
Resolve all queries and client complaints for new clients
Monthly follow up meetings with all new clients
Reports to be populated for new VIP clients and to be discussed with senior representatives in monthly external meetings
Compile and maintain a database of leads
Compile and maintain a market-segmented database of existing clients to communicate more effectively with clients
Form and maintain relationships with vital role players through continuous contact and interaction
Demonstrate ability to compile quotation and navigate the LIMS system
Submit weekly reports
Attend weekly feedback meetings to update on new client information
Monthly reports to be compiled of monthly sales activities
Understand issues in various departments and find suitable workable solutions
Make recommendations of the various tests and services
Assist clients telephonically and via email
Be professional and courteous in all forms of communication
Perform any other reasonable tasks as requested by management from time to time