Fraud Detection Administrator - Johannesburg
Nedbank
Requisition Details & Talent Acquisition Contact REQ 133013- Tshego Semenya Location: Johannesburg Closing date: 4 April 2024 Cluster Group Risk Career Stream Forensics Leadership Pipeline Manage Self: Operational Position Fraud Detection Administrator Job Purpose To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies. Assist with Recoveries (block and securing of funds) and facilitating Bank to bank repatriation. Monitoring and detection on exception reports TPPP /Aggregator oversight responsibilities which involves monitoring and governance on Fraud Mitigation. Job Responsibilities Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Influence the enhancement of business processes and methodologies. Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders. Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS). Contribute to smooth flow of work and maintain relationships with internal and external service providers. Manage and prevent potential operational losses. Prioritise reported risk events. Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders Determine completeness of reported risk event. Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution. Compilation of Incident preliminary report. Provide feedback to stakeholders. Action requests for authentication of identity documents. Comply with risk standards and policies. Understand and embrace the Nedbank vision and demonstrate the values. Improve personal capability and stay abreast of developments in field of expertise. Support personal growth and enable effectiveness in performance of roles and responsibilities. Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders. Minimum Experience Level 3 years' experience in relevant role. 3 years and more experience in credit applications verification focusing on fraud detection, transaction monitoring and fraud detection for issuers and acquirers. Experience in forged document detection and suspicious transaction monitoring. Efficient data analyses and accurate conclusion using excel and pivot tables. Attention to detail and able to make accurate decisions timeously. Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Preferred Qualification Fraud- Investigation and or Risk Mitigation qualification Relevant completed courses in Fraud i.e., UJ Certificate in Criminal Justice and Forensic Investigation or similar Technical / Professional Knowledge Administrative procedures and systems Banking procedures Branch processes and procedures Client service principles Filing techniques Governance, Risk and Controls Relevant regulatory knowledge Relevant software and systems knowledge Business writing skills Disclaimer Preference will be given to candidates from the underrepresented groups Please contact the Nedbank Recruiting Team at 27 860 555 566 Please contact the Nedbank Recruiting Team at 27 860 555 566 If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.
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