Fraud Operations Team Leader - Sandton
To manage a team on the day to day Fraud Operations Ensure management of card fraud on VRM focusing on alert management Ensure management of Online Fraud on Actimise on alert management Endure management of Application Fraud on SAFPS Management of all Fraud disputes and liaise with the Fraud investigators Lead, mentor. coach and develop team members Continuously improving processes and systems to reduce load and improve client experience Drive and monitor team performance Conduct quality audit Responsible for performance management and IR policy
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