Duties:
- Over and above typical reception / admin duties.
- Answering phone calls, helping clients book appointments as well as recommending services and products.
- Supporting the company in reaching its daily, weekly, & monthly goals
- Effectively checking guests in and out and scheduling their next appointments.
- Streamlining the work flow of the salon team
- Maintaining retail products stocks, and receiving orders.
- Spaguru Software knowledge beneficial not required.
Requirements:
- Well presented.
- Friendly
- Fast Learner
- Ability to remain calm and level-headed during conflict
- Professional at all times
- Minimum 2 years experience in a Front Desk/ Hospitality/ Spa Environment
- Must be able to multitask
- Must be able to remain focused during busy times
- Must be able to professionally reply to clients on Email and address clients over the phone and in person
- No piercings (besides ears) or tattoos may be visible on staff at the front desk
- Beauty Background an advantage but not a necessity if they are open to learn the industry.
- Must be willing to work shifts (8-5, 9-6, 10-7)
The successful candidate will have a 3 day trial period at the front desk.
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