R9500 Cost to Company Key responsibilities: – Answering of a Switchboard and transferring of calls to extensions – Receive, direct and relay telephone messages to staff – Assist in the planning and preparation of meetings and conference telephone calls – Issuing of order numbers (purchase orders) – Sending, receiving and distributing of faxes – Arranging courier services – Updating of telephone lists and distribution thereof – TMS – creating reports and updating data for the system – Receiving of clients/suppliers in reception – Ensure servicing of reception area – Ad hoc administration for various departments Key performance measures: – To ensure that the phones are answered after 3 rings – To have good telephone manners and communication skills – To keep the reception area neat and presentable at all times – Excellent administration and computer skills – Exemplary interpersonal skills – Good time keeping – Ability to multitask – Enjoy working with people and have a friendly and outgoing personality – To be well groomed To report into the Office Manager Personal Skills/Attributes Personal/Behavioural Competencies:: – Initiative – Self motivated – Team Player – Planning / Organising – Customer service focussed – Professional Contact [email protected]
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