General Manager - Johannesburg
Spur
Job Advert Summary Doppio Collection, made up of Doppio Zero, Modern Tailors and Piza e Vino endeavours to create a great place to work, building a collaborative and innovative performance-based culture which enables each employee to thrive on his or her unique Doppio Collection journey. Doppio Collection’s employees are passionate and purpose-driven people growing great brands. A career at Doppio Collection is an opportunity for an employee to nurture, learn, grow, and realise their full potential. The purpose of the General Manager role is to oversee all aspects of business operations, including identifying new opportunities, providing strong leadership, ensuring financial accountability, managing teams, maintaining compliance with regulations, implementing standard procedures, facilitating training, managing inventory, optimizing guest experiences, and executing projects, all while controlling food costs effectively. Minimum Requirements Knowledge and Experience Requirements: Grade 12 Tertiary Qualification ( degree, diploma, or national certificate) Studies in Hospitality – advantageous Microsoft Office Pillot Software Experience Minimum 5 years’ experience in a management position Team Management and coordination and motivation Knowledge and Practice of all safety and hygiene standards according to HASAP regulations. Duties and Responsibilities Role and Responsibilities: Actively involved in all areas of business Identification and creation of new business opportunities Strong Leadership skills and ability to delegate and manage staff effectively. Financial Management and accountability Accountable and responsible for the sign-off of daily cash ups and variances Actively involved in setting and achieving daily, weekly, monthly financial targets. Team Management, coordination and motivation (incl disciplinary procedures) Responsible for and oversight of all Health and Safety compliance and regulation measures Responsible for and oversight of all labour law compliance and regulation measures Oversight and implementation of all SOPs with the business. Attendance, active participation and coordination of self and team in all relevant training sessions on & off site. Training, coaching and guidance to team and new hires. Inventory Management, stock counts, rotation, and storage practices with sign off and accountability. Rostering and scheduling. Guest Experience Management - handling of compliments and complaints, environment and ambiance management. etc . Plan for and execute projects such as campaigns and speciality offerings. Understanding and implementation of effective food cost control and management practises. Skills and Competencies: Self-Motivated Passion for service and food Results orientated Flexibility and willingness to work rotating shifts and step in to assist in all sections during busy service Effective communication and problem-solving skills Leadership and confidence in both BOH and FOH service and operations.
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