General Manager: The Body Shop - Paarl
Clicks Group Limited
We have an exciting opportunity available for a General Manager to lead The Body Shop South Africa. This role will be based at the Head Office in Cape Town and report to the Clicks Managing Executive. Job Purpose:To provide strategic leadership through a compelling and sustainable brand proposition, as well as to manage day to day operations in line with group strategic objectives, in order to achieve sales and profit targets, deliver operational and service excellence and improve brand affiliation. Job Objectives:To drive and foster a positive relationships with The Body Shop InternationalTo develop and implement strategic decisions in order to enhance specialisation, maintain and grow market leadership in the beauty categoriesTo achieve the financial and operational plan in order to grow the businessTo communicate the brand proposition effectively and be the custodian of brand values and principles in order to build a motivated and engaged workforceTo maximise coverage of the brand within appropriate formats in order to retain and gain market shareTo enhance customer loyalty and improve returnsTo drive continuous business process improvements in order to maintain operational excellenceTo manage people and other resources in order to build capability to meet current and future business needs and achieve transformation objectives Job related Knowledge Understanding of international retail markets BenchmarkingRetail OperationsFinancial ManagementMarketing ManagementMerchandise ManagementSupply Chain ManagementFMCGInvestor RelationshipsCorporate GovernanceHealth and Beauty IndustryJob related SkillsFinancial ManagementMarketing ManagementStrategic PlanningPlanning and OrganisingCoachingInterpersonal SkillsHigh level business communication (verbal and written)People ManagementHigh level decision makingAnalytical ThinkingProblem SolvingComputer LiteracyExperience10 years Management experience in one or more of the following areas: Merchandise Management, General Management, Marketing Management, Retail Operations ManagementExperience in Health and BeautyEducationMinimum 3-year tertiary qualification, i.e. Bachelor’s degree, BComm etc.Essential CompetenciesLeading and SupervisingEntrepeneurial and Commercial ThinkingFormulating strategies and conceptsDelivering results and meeting customer expectationsDeciding and initiating actionRelating and networkingAnalysingAdapting and responding to change
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