Description Our client based in at the beautiful V& A Waterfront is on the lookout for a Greek Speaking Consultant to join the team on a full time basis. The Ideal candidate must fluent in Greek both read & write. Requirements : • Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level) • We are targeting candidates located in South Africa • Permanent residence permit/ South African ID holders preferred. • VISA candidates will be considered for foreigners residing in South Africa. • Excellent Computer literacy & technical skills • No criminal record Description of position : Work for a prestigious airline brand on various work streams • Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages • Work on airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily. • Fully paid product and systems training provided. • Daily interactions with international passengers with queries and compliments • Required to meet specific key performance indicators and meet expected client service levels. • Demanding and time-sensitive call center environment
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