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Droom Guesthouse is a boutique guesthouse located in Franschhoek, surrounded by the beauty of the vast Winelands. The guesthouse has a Manor House, a cottage and Super Suites. Droom Guesthouse currently has a vacancy for an administrative professional who is keen to get involved in the daily administrative activities on the back-end of the guesthouse. The job incumbent will work with a team of approximately 20 people and will report to the Guesthouse Manager. Responsibilities: Making, following up and maintaining all guesthouse bookings Managing the guesthouse’s profile on Booking.com (rates, updates) Maintaining a database of all guests Attending to queries on Booking.com, Sempere, via email, walk-ins and telephonically Liaising with guesthouse managers regarding maintenance required in the guesthouses Liaising with guests, colleagues and service providers verbally and via emails Providing assistance in performing costing calculations for consumable items Engaging in stock control and stock take activities for the guesthouse Creating customer invoices in ZAR and EUR Checking customer payments General administration Reporting Requirements: Matric / Grade 12 Certificate or relevant tertiary qualification in Administration will be advantageous At least 3 years’ relevant experience in administration Experience in the tourism / hotel industry would be advantageous Extensive experience and understanding of working with Booking.com and Semper Experience with costing (i.e. food items) Point of Sales experience Excellent interpersonal and communication skills (English & Afrikaans) Good financial / numerical understanding and skills Professional appearance, demeanour, and conduct Good computer skills (MS Office: Word and Excel) Willingness to work on weekends A market-related remuneration package, in accordance with qualifica­tions and experience, will be negotiated with the successful candidate. Apply Now

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Jobs in Go!